Privacy Policy

LL PRODUCTIONS – PRIVACY POLICY

Last Updated: [27/11/2025]
Company Name: LL Productions
Contact Email: L.Lproductions2025@hotmail.com

Your privacy is important to LL Productions (“we”, “our”, “us”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website (“Site”).

We comply with the UK GDPR, EU GDPR (if applicable), and the Data Protection Act 2018.

Information We Collect

We collect the following information:

Name
Email address
Billing information (processed securely through third-party payment providers; we do not store full payment details)
Any information submitted via forms (support requests, licensing questions, etc.)

Automatically Collected Data

When you browse the Site, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring website
General location (country/region)

This information is used for analytics and improving website performance.

Cookies & Similar Technologies

We use cookies to:

Enable essential website functions
Remember user preferences
Improve performance
Analyze website usage
Support payment systems

You can disable cookies in your browser settings, though some features may not function correctly.

How We Use Your Information

We use your data to:

Provide Services

Process orders
Deliver digital products
Send receipts and license documents
Provide customer support

Improve & Secure the Website

Analyze site traffic
Fix technical issues
Prevent fraud or misuse

Communications

We may email you to:

Confirm purchases
Provide updates about your downloads
Respond to support enquiries
We do not send marketing emails unless you explicitly opt in.

Legal Basis for Processing

Under GDPR, we process your data on the following bases:

Contract – to fulfil orders and provide purchased digital content
Consent – for optional communications or cookies
Legitimate interest – to maintain site security and performance
Legal obligation – for tax, accounting, and fraud-prevention purposes

How We Store and Protect Your Data

We take reasonable measures to protect your personal information, including:

Encrypted connections (HTTPS/SSL)
Secure third-party payment processors
Limited access to administrative systems
Regular website security checks

We do not store full payment card information.

Sharing Your Information

We do not sell or rent your personal data.
We may share necessary data with:

Service Providers

Payment processors
Website hosting providers
Email delivery services
Analytics providers

These companies only receive the minimum data required to perform their services.

Legal Requirements

We may disclose information if required by law or valid legal request.

Data Retention

We keep personal data only as long as necessary for:

Order fulfilment
Legal, tax, and accounting requirements
Resolving disputes
Providing customer support

You may request deletion of your data at any time (unless retained for legal reasons).

Your Rights (UK & EU GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data (“right to be forgotten”)
Object to processing
Restrict processing
Request data portability
Withdraw consent at any time (for optional services)

To make a request, email us at:

L.Lproductions2025@hotmail.com

We will respond within 30 days.

Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect data from children.

International Transfers

If you are located outside the UK, your data may be processed in the UK or by service providers in other countries.
We ensure GDPR-compliant protections are in place for international transfers.

Links to External Sites

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For any privacy-related questions or requests, contact:

LL Productions
Email: L.Lproductions2025@hotmail.com